FREQUENTLY ASKED QUESTIONS
We will try to respond to the following questions as accurately as possible. Nevertheless, don’t hesitate to send an email to firstname.lastname@example.org in case you had further questions, doubts or suggestions you would like to tell us.
What is my WOMUM size?
WOMUM sizes go from S to L and occasionally XS and XL, depending on the special demand of our customers and the selected fabrics.
To know your size a few measurements are needed:
1. Bust: Measure around the fullest part of your bust
2. Waist/Belly: Measure around the fullest part of your belly around your navel
3. Hips: Measure around the point of your hips at the top of the legs.
4. Back: From the edge of one shoulder to the edge of the other shoulder
What products are you offering? Can I use them throughout my pregnancy?
All our products are designed in France and produced in Spain. WOMUM aims to select the most original and highest quality fabrics so you look ravishing with every piece.
All garments can be worn before, during and after your pregnancy thanks to the use of universally flattering fabrics such as good hanging muslin and viscose. Moreover, most of the designs are specially adapted for nursing so wearing a WOMUM can last even after pregnancy. Our objective is offering a product even a non pregnant woman would crave.
I'd like to make a suggestion. Can I?
We are delighted to listen to all your opinions and suggestions. Like are your measurements are totally different to the ones shown in our size guide? Or would you like a customized garment?
Don't hesitate to send us an email to email@example.com
Do I need to set up an account to place an order?
To be able to shop at WOMUM you must create an account. You can register at any moment before proceeding with your purchase order or before its confirmation.
When registering with us you'll be able to enjoy the following benefits:
- Track your orders and review past purchases
- Add products you love to your wish list
- Save your address details so you can shop even quicker next time
Please be assured that we take data protection seriously, and your information will only be used for occasional newsletters regarding new entry products, the new collections, events or boutique openings.
You can always refuse to receiving newsletters from us by sending an email to firstname.lastname@example.org explaining your reasons.
What are the delivery times and costs?
WOMUM ships worldwide. For information on delivery and shipping charges to your destination please refer to our delivery times and costs section. If your country is not listed in the below table or you need your order to be shipped as soon as possible, don't hesitate to send us an email to email@example.com and we will inform you of all shipping and cost options.
Once you have proceeded with the payment of your order you will receive a confirmation email and your order will be added to your account.
Orders will not be dispatched Saturdays, Sundays nor holidays.
Can I return or exchange an item?
All items in our website can be returned or exchanged. All information regarding exchanges, refunding or order cancellations go here
I received a damaged item or a totally different item from what I ordered! What can I do?
Quality is our most important concern, nevertheless, if you receive a damaged item it must be shipped back to our warehouse. Shipping costs will be refunded together with the total purchase order. For more information go here